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Frequently Asked Questions
Ordering, shipping, compliance, and product support information.
What products do you offer?
We offer a comprehensive range of orthopedic braces, ambulatory aids, compression therapy equipment, cold therapy devices, and medical supplies.
How quickly can you ship?
We process orders daily and typically ship within 24-48 hours. Rush delivery options are available for urgent requests.
Do you offer wholesale pricing?
Yes, we offer competitive wholesale pricing with volume discounts for healthcare providers and institutions.
Are your products FDA approved?
Yes, all our products are FDA-approved and meet rigorous quality standards for medical devices.
Can you help with insurance coordination?
Yes, our team provides comprehensive insurance coordination and claims processing assistance.
What payment methods do you accept?
We accept credit cards, wire transfers, ACH payments, and offer custom payment terms for qualified accounts.